Privacy Policy

Effective Date: 23.02.2025

Welcome to supraomnia.com (the “Website”), operated by SupraOmnia Oy (“Company,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Website and services.

By accessing our Website, you consent to the collection and processing of your personal data as described in this policy. If you do not agree with our policies and practices, please do not use the Website.

1. General Information

  • Company Name: SupraOmnia Oy

  • Business ID: Y-3297939-9

  • Registered Address: Kalkkikatu 33A, 33400, Tampere, Finland

  • Email: team@supraomnia.com

2. Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide Directly

  • Contact Information: Name, email address, phone number, and any other details you provide when contacting us or subscribing to our services.

  • Purchase Information: Billing details and payment data when you buy a product or service. (Note: We do not store your payment information; payments are processed through secure third-party payment providers. In this case we use STRIPE.)

B. Information We Collect Automatically

  • Usage Data: IP address, browser type, operating system, pages visited, and time spent on the Website.

  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences in your browser settings.

C. Information from Third Parties

We may receive information from third-party service providers, such as payment processors and analytics services.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Services: Processing orders, managing accounts, and delivering digital products.

  • To Improve Our Website: Analyzing user behavior to enhance website functionality and user experience.

  • To Communicate with You: Responding to inquiries, sending updates, and providing customer support.

  • For Legal and Security Purposes: Preventing fraud, enforcing our Terms and Conditions, and complying with legal obligations.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data in the following cases:

  • With Service Providers: We may share data with trusted third-party vendors (e.g., payment processors, analytics providers) who assist in running our business.

  • For Legal Compliance: If required by law, we may disclose personal data to authorities.

  • Business Transfers: If we sell, merge, or restructure our company, your data may be transferred as part of the transaction.

All third parties we work with are required to follow strict data protection guidelines.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Under applicable data protection laws (such as the GDPR), you have the following rights:

  • Right to Access: Request a copy of your personal data.

  • Right to Correction: Request corrections to inaccurate or incomplete data.

  • Right to Deletion: Request deletion of your personal data under certain conditions.

  • Right to Restrict Processing: Limit how we use your data.

  • Right to Object: Object to data processing for marketing purposes.

  • Right to Data Portability: Request your data in a structured, machine-readable format.

To exercise your rights, contact us at team@supraomnia.com.

7. Security Measures

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system is 100% secure. If you suspect a security issue, please contact us immediately.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance and functionality.

  • Analyze website traffic and user behavior.

  • Deliver personalized content and advertising.

You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to read their policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Continued use of the Website after modifications means you accept the revised policy.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
📧 Email: team@supraomnia.com